Guest Room Services
Our concierge team is always on hand to ensure you have everything you need for the duration of your stay. Our guest room services include housekeeping, in-suite maintenance, various equipment rental, assistance with parcel delivery, catering, etc. Please feel free to contact the front desk anytime by dialing “9” on your in-room phone.
IN-SUITE SERVICES AND AMENITIES
- LCD HD TV
- Standing light
- LAN cable
- Mini refrigerator
- Hot water dispenser
- Drinking glasses
- Hair dryer
- Bath Amenities (soap, shampoo, conditioner, etc.)
- Nail clippers
- Shoe polish kit
ADDITIONAL AMENITIES AVAILABLE BY REQUEST (Free of charge, limited supply):
- Iron and ironing board
- Conversion adaptor
- Portable charger DVD player
- Flat iron
- Extra blankets and towels
Free Wi-Fi internet access is available in all guest rooms, the main first floor lobby and all restaurants.
Guests may make free in-house calls to the front desk and other guest rooms:
- For front desk, dial “9.”
- For other guest rooms, dial the room number.
Guests may make external calls for additional charge (applied at checkout). Dial “0” to access the external phone line. Please contact the front desk for details regarding phone charges.
We offer in-room dining from our hotel restaurant, COCONOMA Season Dining. Hours are 4:00 p.m. to 11:00 p.m. Please refer to the menu placed in your room which features additional restaurant information and our complete room service menu.
Hotel & Residence Roppongi is smoke free in all public areas. We offer two designated smoking areas for guests outside the building. Please inquire with the concierge for details.